Portia Web Solutions Hub - Processing & Approval

How long does it take to process my request?

Standard processing time is 5-10 business days after submitting all required documents.

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Will I be notified when my request is approved?

Yes, you will receive an email confirmation once your request is processed.

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What if I need an urgent reference letter?

If you require an expedited request, indicate this in the message section of the form. Additional verification may be required.

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Can my request be rejected?

Requests may be denied if: Insufficient or incorrect documents are provided The applicant’s employment details cannot be verified The request is deemed fraudulent

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Where will my reference letter be sent?

You can choose to have it sent to your email or directly to the requesting company.

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Can I get a digital and printed copy?

Yes, we can provide a PDF copy via email, and a printed copy can be collected or mailed upon request.

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